MBSA Quiz Answers

Here are some expanded answers to the quick quiz questions. Don’t forget to take a look at how you’re doing on the leaderboard at the bottom of the page.

QUESTION 1 ANSWER

Who do we contact to request for special collection at the warehouse?

• MB Customer Service ✅
• Warehouse Dispatch Team
• Super Group Customer Service
• Sales Team

QUESTION 2 ANSWER

Shipment Receiving Process: At what point do we endorse the document for claims?

• Upon Receipt of the shipment ✅
• 2 days after receiving shipment
• Endorsement not required
• All of the above

QUESTION 3 ANSWER

Who is to be informed if dealer returns are ready for collection?

• Parts Logistics Centre ✅
• MB Sales Team
• MB Customer Service
• All of the above

QUESTION 4 ANSWER

Who do we contact to find out about the status of the dealer return invoice payment?

• MB Finance ✅
• Parts Logistics Centre
• MB Customer Service
• Super Group Customer Service

QUESTION 5 ANSWER

At what point do we request DRT to start programming the vehicle key?

• When the vehicle is at the workshop ✅
• When customer purchase new vehicle key
• Upon placing an order with PLC
• Upon shearing details of the vehicle with PLC