MBSA Friday
Quiz Answers

Here are some expanded answers to the quick quiz questions. Don’t forget to take a look at how you’re doing on the leaderboard at the bottom of the page.

QUESTION 1 ANSWER

What risk does the Agility finance product protect the customer from?

• Vehicle depreciation ✅
• Mechanical breakdown
• Rising interest rates
• Insurance costs

Agility is Mercedes-Benz Financial Services’ unique selling point. No other bank offers a GFV for Mercedes-Benz. It is a tailor-made finance solution that protects the customer from the risk of vehicle depreciation by offering a guaranteed future value with flexible end-of-term options.

QUESTION 2 ANSWER

Which of the following is not an end-of-term option under the Agility program?

• Have to pay a large shortfall when trading in the vehicle ✅
• Renew your contract, Return or Retain your vehicle
• Ask MBFS to refinance the GFV
• Decide to keep the car at the end of the contract

Renew your contract (ground the vehicle and take on a new car/contract)
Retain (take ownership by settling / refinancing the GFV)
Return (ground in-line with fair wear and tear policy)

QUESTION 3 ANSWER

On what Agility contract term does a customer automatically qualify for the Agility Earned finance offering?

• 36 months ✅
• 12 months
• 24 months
• 48 months

Agility Earned is a benefit that rewards good-paying customers with rate reductions of 0.25% in their 2nd and 3rd year, during a 36-month Agility contract.

QUESTION 4 ANSWER

What are the minimum and maximum mileage options per annum (depending on the term) for Agility contracts

• 10,000 km – 45,000 km ✅
• 20,000 – 35,000 km
• 15,000 – 50,000 km
• 7,500 – 40,000 km

The minimum mileage option is 10,000km per year up to 60 months, whilst the maximum mileage option is 45,000 km per year up to 48 months. GFV’s are dependent on the AGE and the MILEAGE of the vehicle, based on the date of contract end (when the vehicle is returned).

QUESTION 5 ANSWER

What do we recommend Agility customers complete three months before the end of the Agility finance term?

• Complete a pre-grounding inspection with Dekra ✅
• Return the vehicle to the dealership
• Book a service appointment with Mercedes-Benz
• Settle the balloon payment

The first step for an Agility customer nearing contract end is a free pre-grounding inspection by Dekra, an independent third party. This ensures fairness by assessing the vehicle using the Mercedes-Benz Fair Wear and Tear Guide. After the inspection, the Mercedes-Benz Agent completes and finalizes the grounding via the Vehicle Inspection system.