MBSA Quiz Answers
Here are some expanded answers to the quick quiz questions. Don’t forget to take a look at how you’re doing on the leaderboard at the bottom of the page.
QUESTION 1 ANSWER
What is the maximum allowable age and mileage for a Certified Pre-Owned vehicle at the start of an Agility finance contract?
- 40,000 km; Previous year of registration ✅
- 60,000 km; Up to 3 years old
- 50,000 km; Current year of registration
- 20,000 km; Any year of registration
To qualify for an Agility finance contract, a Certified Pre-Owned vehicle must not exceed 40,000 km in mileage and must be no older than the previous year of registration. This ensures the vehicle remains within the acceptable age and condition range for the Agility product, maintaining its guaranteed future value and eligibility for end-of-term options.
QUESTION 2 ANSWER
Why is it mandatory for a customer to take a 5 year (PC) or 7 year (Vans) maintenance plan even if their Agility contract is only for 36 months?
- The GFV value is based on the vehicle inclusive of the maintenance plan ✅
- We need to lock in customers for the service department
- We must always upsell
- Cars need to be in a good condition to resell them
The GFV is based on what the expected value of the vehicle will be, at the end of the contract. Although the customer is paying for a longer-term maintenance plan, he benefits from:
- only paying off a portion of the maintenance plan (as the GFV is also applicable on the value of the maintenance plan), and
- the GFV on the vehicle is higher than it would have been without a maintenance plan
QUESTION 3 ANSWER
What are the minimum and maximum mileage options per annum (depending on the term) for Agility contracts?
- 10,000 km – 45,000 km ✅
- 20,000 – 35,000 km
- 15,000 – 50,000 km
- 7,500 – 40,000 km
The minimum mileage option is 10,000km per year up to 60 months, whilst the maximum mileage option is 45,000 km per year up to 48 months. GFV’s are dependent on the AGE and the MILEAGE of the vehicle, based on the date of contract end (when the vehicle is returned).
QUESTION 4 ANSWER
What customer segment is MBFS targeting with the 50/50 finance offer?
- Cash customers for both new and used contracts ✅
- Customers who can only afford 50% of the car
- Customers who don’t buy from Checkers
- Cars need to be in a good condition to resell them
50/50 targets traditional cash customers, who are able to put down a large deposit (50%), but would like to put their cash to better use elsewhere
QUESTION 5 ANSWER
Which of the following is not an end-of-term option under the Agility program?
- Have to pay a large shortfall when trading in the vehicle ✅
- Renew your contract, Return or Retain your vehicle
- Ask MBFS to refinance the GFV
- Decide to keep the car at the end of the contract
Renew your contract (ground the vehicle and take on a new car/contract)
Retain (take ownership by settling / refinancing the GFV)
Return (ground in-line with fair wear and tear policy)
MBSA
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See you on the next quick quiz. In the meantime, keep on learning as you go.
The Team at MBSA
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